What personal information do we collect from the people that visit our blog, website, or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, or company name to help you with your experience.
When do we collect information?
We collect information from you when you fill out a form or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize the user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website to better serve you.
- To enable us to better service you in responding to your customer service requests.
- To administer a contest, promotion, survey or other site feature.
- To send periodic e-mails regarding your order or other products and services.
How do we protect visitor information?
This website will not prompt you to use your credit card or any other online payment option for any of the services. Thereby you should not disclose any payment information whatsoever. The payment process is not performed through this website. The payment options are discussed with each client individually.
Do we use ‘cookies’?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information without your consent. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act
How does our site handle do not track signals?
We honor do not track signals and do not track plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
Our third-party behavioral tracking is limited only to Google Analytics; there are no other third parties that use behavioral monitoring involved.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. We do not correctly market to children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
To be in line with Fair Information Practices, we will take the following responsive action, should a data breach occur:
We will notify the users via e-mail:
- Within 1 business day.
We will notify the users via in-site notification:
- Within 1 business day.
We also agree with the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
The CAN-SPAM Act is a law that sets the rules for commercial e-mail, establishes requirements for commercial messages, gives recipients the right to have e-mails stopped from being sent to them, and spells out severe penalties for violations.
We collect your e-mail address in order to:
- Send information, respond to inquiries, and/or other requests or questions.
- Process orders and to send information and updates about orders
- We may also send you additional information related to your product and/or service.
- Market to our mailing list or continue to send e-mails to our clients after the original transaction has occurred
To be in accordance with CAN-SPAM we agree to the following:
- NOT use false, or misleading subjects or e-mail addresses
- Identify the message as an advertisement in some reasonable way
- Include the physical address of our business or site headquarters
- Monitor third-party e-mail marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly
- Allow users to unsubscribe by using the link at the bottom of each e-mail
If at any time you would like to unsubscribe from receiving future e-mails, you can e-mail us at firstname.lastname@example.org
and we will promptly remove you from ALL correspondence.
150 King Street West, Toronto, Ontario M5H 1J9 Canada